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Cannabis Renewals

Cannabis Renewals 

Cannabis Transactions transitioned from Van Nuys Public Counter to Main City Hall Public Counter 

Effective December 21, 2020, ALL cannabis IN-PERSON payments (cash, check, money order and credit/debit card) are only accepted at the City Hall-Main Public Counter located at 200 N Spring St, Room 101, Los Angeles, CA 90012. The entrance to City Hall is on Main Street. AN APPOINTMENT IS REQUIRED FOR ALL TYPES OF IN-PERSON PAYMENTS. WALK-INS AND DROP OFFS ARE NOT ALLOWED. 

To schedule an appointment, follow the instructions below: 

a. Email your request to 

b. Include the following information in the body of the email: 

       - Legal Name 

       - BTRC# or DCR Record Number (if BTRC# has not been issued) 

       - Estimated or actual payment amount 

       - Payment method (check, money order or credit/debit card) 

       - Contact name and telephone number 

       - Copy of documents such as DCR Permit Renewal Invoice and Finance business tax reporting forms,          notice of tax due and/or audit assessment billings. 

For Cannabis Business Tax related payments, send your email request at least one (1) week prior to your desired appointment date. Payments after the due date are considered late and will be subject to interest and penalty fees. 

For Department of Cannabis Regulation (DCR) invoice payment, follow the in-person payment instructions stipulated on the invoice. 

An appointment confirmation will be emailed to you with additional instructions. It is important that you wait for the appointment confirmation prior to your office visit. Unconfirmed appointments are considered walk-ins and will not be serviced. 

For cannabis licensing and permit questions, please contact the Department of Cannabis Regulation (DCR) by email or phone, 213-978-0738. You can also visit their website at .

Thank you for your cooperation. 

Additional Payment Option: Dama Financial 

Customers who normally pay in cash are now able to pay their tax and permit obligations via Dama Electronic Payment. 

The City has negotiated with Dama Financial to provide this service to city cannabis businesses with a transaction fee of 2% and a $75 pickup fee which will provide for an armor carrier to securely pick up the cash directly from business locations and deposit those funds for use in payment of local and state tax and permit liabilities. Dama Financial provides banking services for tax payments without extensive signup process/verification. 

To apply for Dama Financial service: 

● Complete an application online at Dama Financial 

● Fill out business information and upload documents 

● Dama will notify you when your account is open 

If you would like to speak with a Dama Financial representative directly, please call (877) 401-3262 or schedule a consultation. 

If you have any further questions, please email our cannabis support team at . 

Office of Finance Disclaimer: City of Los Angeles is not affiliated with Dama Financial, nor does the City guarantee the quality of service provided by Dama Financial.