(213) 978-1548
Attn: Special Desk Unit
Office of Finance Special Desk Unit
200 North Spring Street, Room 101
Los Angeles, CA 90012
Customer Service Center:
(844) 663-4411
Effective Monday, June 05, 2023 phone hours:
Monday through Thursday: 9:00 a.m. to 3:00 p.m.
Friday : 9:00 a.m. to 2:00 p.m.
Update us on any changes to your business by e-mailing a completed and signed Taxpayer Information Form
Renew your BTRC online to avoid long lines and ensure you don't owe extra money for filing late.
When requesting assistance, please prepare to provide your:
- Legal Name
- Account number
- Social Security Number (SSN) or Federal Employer Identification Number (FEIN)
- Business Address (No PO Box)
- Brief description of your request
Appointments
Schedule a Virtual Public Counter Appointment
Schedule an In-Person Appointment at City Hall
For cannabis-related transactions, please do not use the scheduling link above. Instead, email your request to finance.csd.appt@lacity.org. Appointments scheduled through the link above will not be granted entry for cannabis-related services.
Schedule an In-Person Appointment at Van Nuys
Locations (UPDATED - June 2024)
Hours for City Hall Rm 101 - Open by Appointment Only
200 N. Spring St. Room 101
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 9:00 AM - 11:30 AM
Thursday 8:00 AM - 11:30 AM
Friday : Closed
Closed daily 11:30am-12:30pm
(Note: Use Main Street Entrance)
Van Nuys Civic Center Hours - Open by Appointment Only
6262 Van Nuys Blvd., Suite 110
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 9:00 AM - 11:30 AM
Thursday 8:00 AM - 11:30 AM
Friday : Closed
Closed daily 11:30am-12:30pm
**Please note that office locations do not have phone operators.